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// Case studyEnterpriselive

Al-Imdad

A unified procurement ecosystem for the Ministry of Interior Supply Department — RFQ, negotiation and a full supply-chain back office.

2025 Egypt Government · Ministry of Interior — General Administration of Supply & Warehouses
Government & public sectorProcurement & supply chainERP systems
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// By the numbers

14
Back-office modules

One system replacing fourteen separate manual workflows

3
Supplier tiers

Manufacturers, distributors and suppliers competing on one RFQ

4
Personnel categories

Officers, personnel, civilians and conscripts served end to end

Arabic-first
Interface

Full right-to-left support across every module and report

// Overview

Al-Imdad unifies the Supply Department of the Ministry of Interior into a single digital procurement ecosystem. It replaces fragmented supplier networks, manual quotation and opaque pricing with a multi-vendor RFQ-and-negotiation marketplace, wrapped in a complete back office — clothing (civil and military), general and regional warehouses with archiving, budgeting and accounts, contracts and procurement, postings, telephones, service affairs for every personnel category, and laboratories.

// Architecture

How it's put together

01Procurement engine

Supplier discovery

Manufacturers · distributors · suppliers

Digital RFQ cycles

Request · quote · compare

Negotiation & pricing

Transparent multi-vendor pricing

02Supply-chain back office

Clothing (civil & military)

Entitlements · sizing · issuance

Warehouses & archiving

General · regional · document trail

Service affairs

Officers · personnel · civilians · conscripts

03Finance & governance

Budget & accounts

Commitments vs. financial plan

Contracts & procurement

Orders · contracts · postings

04Platform

ERPNext / Frappe

Arabic-first · full RTL

Custom apps & doctypes

Domain logic in Python

MariaDB

Single governed data layer

A single procurement engine feeding a full supply-chain back office, on one governed data layer.

// Highlights

Signature capabilities

01

Multi-vendor RFQ & negotiation

A unified procurement engine runs supplier discovery, digital RFQ cycles and order/contract management with transparent pricing across manufacturers, distributors and suppliers.

02

Clothing management (civil & military)

Dedicated civil and military clothing systems handle entitlements, sizing, issuance and stock against each beneficiary category.

03

Warehouses & archiving

General and regional warehouse apps track inventory across sites with full document archiving for every movement.

04

Budget, contracts & procurement

Budgeting and accounts tie directly into contracts and procurement so every commitment reconciles against the financial plan.

05

Service affairs for all personnel

Service-affairs apps cover officers, personnel, civilians and conscripts, alongside postings, telephones and laboratories.

06

Bilingual, Arabic-first & RTL

Built Arabic-first with full right-to-left support across every module and report.

// Features

Business feature set

The functional scope delivered across every part of the product.

Procurement

  • Supplier discovery
  • Digital RFQ cycles
  • Negotiation engine
  • Order & contract management
  • Pricing transparency

Clothing & warehouses

  • Civil clothing
  • Military clothing
  • General warehouses
  • Regional warehouses
  • Document archiving

Finance & contracts

  • Budget & accounts
  • Contracts & procurement
  • Postings

Service affairs

  • Officers
  • Personnel
  • Civilians
  • Conscripts
  • Telephones
  • Laboratories
// My role

What I contributed

One engineer on a large delivery team — feature development, maintenance, production issue resolution and day-to-day support for the offices using the system.

Full Stack & ERP Developer · BarkotelDelivered to General Administration of Supply & Warehouses, Ministry of Interior — EgyptAl-Imdad is Barkotel's product. I worked on it as one engineer within a large delivery team — building features, maintaining the system, resolving issues in production, and supporting the offices and employees using it day to day.
  • Built full-stack features across the procurement engine and back-office modules
  • Maintained the system in production and resolved live issues across modules
  • Supported the offices and employees using the system day to day
  • Worked within a large delivery team on an Arabic-first, right-to-left product
// Stack

Built with

Platform

ERPNextFrappe

Backend

PythonCustom apps & doctypesArabic / RTL

Data

MariaDB

// Gallery

// Makhloof Studio

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